Azaleos

Azaleos’ Managed SharePoint Services assure the health and stability of your SharePoint system while reducing IT support costs for running Microsoft Office SharePoint Server (MOSS). Customers keep SharePoint hardware, software and data on-premise behind the corporate firewall and leverage expert resources- at a reduced cost and with the assurance of a rock-solid Service Level Agreement (SLA).
View Our Managed SharePoint Services Datasheet


Gartner points out that there are no real standards for MOSS and that most companies are therefore left to fill in the technology gaps utilizing an IT staff that are neither SharePoint experts nor available on a 24x7x365 basis. Azaleos remote managed services add certified MOSS experts to your team, improving overall system health, performance and support while driving down costs and freeing up IT resources.

Additionally, the cost of IT resources necessary for managing SharePoint is becoming prohibitive. Osterman Research concludes that labor is a huge cost of managing SharePoint, on average $45 per user\per month. Azaleos ensures these servers are deployed properly and being monitored for key performance indicators while potentially reducing the costs of managing SharePoint by up to 20%.


Azaleos’ patented ViewX technology creates a 5K-sized file containing information on over 2,000 Sharepoint server datapoints and transmits the file every minute from your servers to our NOC where expert SharePoint engineers review the data and remediate any issues, using our SecureX technology to execute these commands asynchronously.

• Azaleos SharePoint services introduces an innovative new method for monitoring the Host system (physical server) as well as the Guest (virtual) servers operating within a Windows 2008 Hyper-V Server virtual environment.
• By keeping the SharePoint installation on premise, Azaleos SharePoint monitoring eliminates the constant internal distribution of the standard 1MB SharePoint files, delivering a bandwidth advantagethat a Hosted SharePoint solution cannot.
• Azaleos SharePoint monitoring provides superior depth and breadth of management capabilities compared to traditional MOSS monitoring software products such as Microsoft Systems Center Operations Manager or NetIQ AppManager. Azaleos goes beyond the arbitrary “vanilla” thresholds set by competitor services to select ones that best fit our customers’ individual needs based on company size and business type. This translates into a smoother experience for the end user and reduces troubleshooting and problem resolution time.
• Azaleos focuses on maintaining ALL MOSS Servers, DPM Server and all associated services. Azaleos does not focus on content management for MOSS or SharePoint application development.

System Fixes, Patches and General Maintenance 24x7x365 monitoring and management, configuration of the SharePoint Server and the associated MOSS system environment as well as constant management and updates to this configuration. Acquisition, full testing and certification of new Microsoft service packs, hot fixes and patches running on the MOSS system
Storage Management Complete care and hygiene of the MOSS store and storage hardware housing the MOSS.
Backups SharePoint monitoring integrates with Microsoft Systems Center Data Protection Manager (DPM) to ensure frequent MOSS backups. The Azaleos services will monitor, verify and coordinate all back-up processes on a regular basis concurrent with specific customer service level agreements.
Comprehensive System Monitoring Comprehensive overviews of MOSS application health and performance, including real-time analysis of SQL and IIS Servers, all core SharePoint services Network Topology, Active Directory, Direct-attached and Storage Area Networks.
Web App and Website Monitoring Ensure availability of web application and websites for critical business processes by monitoring thousands of URLs and validating that your .NET and other web-based systems are running and available.