Azaleos Managed Services for Active Directory

Active Directory (AD) itself typically maintains a high availability, working fairly well uninhibited. However, changes that take place in the environments connected to AD (Exchange, SharePoint, Office Communication Server) have the potential to erode or complicate the AD structure as time goes on, leading to the failure of these connected applications while AD remains running. Our Managed Active Directory Services remotely monitor key data points across AD, sending system information to our Network Operations Centers where AD experts proactively manage the environment on a 24x7x365 basis. With Azaleos, customers maintain a healthy directory structure at an affordable cost with the assurance of a rock-solid Service Level Agreement (SLA).
View Our Managed Active Directory Datasheet

Our Managed Active Directory Service was born from the real needs of Azaleos customers. These companies were experiencing frequent changes to their networking environment as a result of growth or new business requirements. Unbeknownst to them, these changes eroded the existing AD structure, eventually leading to downtime for critical applications like Exchange and SharePoint.

Our Managed Active Directory Services deliver new functionality tailored specifically for monitoring and managing Active Directory. Customers now gain unparalled visibility and a proactive approach to maintaining a clean, high-performing directory system.

Azaleos’ patented ViewX technology creates a 5K-sized file containing information on hundreds of Active Directory server datapoints and transmits the file every minute from customer servers to our NOC where expert AD engineers review the data and remediate any issues, using our SecureX technology to execute these commands asynchronously.


In-Depth Monitoring	Azaleos offers detailed metrics and reports, monitoring over 500 key data points for AD every minute.
Replication Assurance	Azaleos ensures that AD objects are replicating correctly and counts both replication traffic and replication objects.
Performance	Azaleos monitors LDAP response times and ensures proper sizing and configuration.
Change Management and Visibility	The Azaleos solution is fully auditable and available in real-time for customers as needed.
DNS Availability and Accuracy	Azaleos provides ongoing oversight of important aspects of the DNS environment (DDNS registrations, zone transfers, SRV record accuracy, etc.)
Group Policy	Azaleos does NOT create or administer GPOs.
Domain Controller Health and Security	Azaleos monitors the performance of all domain/network related services and proactively administers all necessary patches, updates and hotfixes.
Break/Fix and Incident Response	70% of Azaleos support calls are resolved by technician who answers and 95% of issues are resolved within 4 hours.
Forest and Trust Management	Azaleos provides ongoing oversight of forests and trusts on a 24x7x365 basis.
Global Catalog Distribution	Azaleos monitors all Global Catalogs locations in the network, the number of GCs as well as the overall GC distribution optimization.

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